People occasionally ask us for references. However, we are bound by both ethical and legal constraints from violating client confidentiality. We simply cannot, and will not, provide client names and contact information to others. While there are some within this industry who actively solicit references and testimonials from selected clientele following the close of a case, we choose to refrain from such practices. For those interested in other’s experiences with Blue Heron Investigations, we offer the following unsolicited letters (e-mails really) of appreciation. About these testimonials From a woman who hired us to conduct surveillance of her husband. She already “knew” that something was wrong, but needed the proof. We found him meeting a female co-worker after work, and quickly dispelled any excuse he might have that the meeting was “just between friends.” Our client began to get on with her life shortly after receiving our report. The following email was received some time after the case was closed. “Thanks again for your help. My only regret is that I didn't hire you sooner. That would probably be a good marketing spin for you - the most difficult thing I did in this entire process was hire you. It wasn't hiring the attorney, it wasn't filing for divorce or serving the papers, it wasn't confronting him. The hardest thing was taking that first step and calling you. It has obviously changed my life, but it's all good. I will get my life back. And not be living with constant lying. I already feel better about myself and the future. Thank you!” We were asked, by an adult woman who was residing in another state, to locate her biological father who she had never known. Her mother had moved out of state while our client was still a baby – taking her with her. Our client’s father was believed to be residing in Minnesota, and we were successful in locating him. We made “first contact” with him on behalf of our client. He was receptive to us, and expressed an interest in contacting the daughter he last saw nearly thirty years earlier. What our client did not know, when she hired us, was that she also had siblings. The following e- mail came from our client’s husband: “ Thank you very much for your exemplary performance on this case. Your guidance and expertise were vital. [My wife] states "it was a pleasure working with you." I agree. It is not often that (as a consumer) you actually get what you pay for. We did this time. We truly recognize the value that you brought to this mission. Go forward knowing that because you decided to be an investigator (which it seems that you enjoy) you have enriched an American Family's life. Whatever the outcome, thanks to you, the process could not have been improved. We will keep you informed. Heck, we may soon have a reason to be in Minnesota and thus be able to thank you in person. Thank you”
to have run away, versus having been abducted. A search of one of the girls’ computer found that she had been e-mailing a group of adult men (early 20’s) who resided in the area. One of these men was subsequently identified, but denied (to law enforcement officers) knowing where either of the two girls was staying, or of having any contact with them. This man went so far as to make pleas to the girls, through their online myspace accounts, to return home – he expressed his concern for their safety. We placed this man under surveillance, believing that he had lied to police, and most likely knew where the girls were. He ultimately led us (unwittingly) to a residence in a suburb where a group of men resided, and we shifted the focus of our surveillance to that address. The girls were later observed outside the residence and law enforcement officers were summoned. Both girls returned home. The following e-mail came from one of the girls’ grandparents: “I cannot thank you enough for your professional approach and good out-come to such an emotionally charged situation…. Thank you again for your professional solutions!”
us. His house was being vandalized, someone was signing him up for magazine subscriptions he didn’t care to read, his employer and coworkers were receiving nasty e-mails by someone signing his name as the sender, etc. We helped this client install a concealed video camera and recording system on the house and waited. It didn’t take long before the stalker (an unhappy neighbor) was caught throwing stones at the house from a darkened area outside the view of any windows. Police had the evidence they had been asking for, and law enforcement officers ultimately were able to build a case that eventually lead to criminal prosecution. “…. You are great to work with … and I’ll certainly recommend your services whenever possible. Thanks again!” From a family member of a man who hired us to conduct surveillance of his wife, to check for evidence of infidelity, while she visited the area. The results / findings proved devastating to his family. “Thank you for helping my brother…. Your words of advice were well received and your words of encouragement appreciated (by us all).” Men and women have been lying to each other since the dawn of chat rooms and online dating (okay, long before that). Some of these lies include marital status. A female client of ours, from overseas, had been “dating” a man here in the U.S. for quite some time via the Internet. Interested in taking things to the next level, she flew here to the twin cities to finally meet her new man. Unfortunately for her, he wasn’t able to spend a great deal of time with her when she got here, and he seemed too “embarrassed” about his home to take her there. Things seemed "fishy" and, after she returned to her home country, she retained our services to get to the bottom of things. We discovered after a short investigation, that the new boyfriend continued to be “happily married” despite his assurances to our client that he was divorced. Our client ultimately confronted the man with our evidence, who promptly offered to reimburse our client for all the past travel expenses incurred by our client. Since the man was “happily married”, he plead with her not to tell his wife. The following e-mail was received after closing the file: “Hi Thomas You make me laugh, in a good way….. Anyway, I’m talking too much again. I would have paid you a fee even if I didn’t “hire” you, you’ve put in effort which you didn’t have to and your fee is very reasonable so thank you for that….” Thanks for your help and integrity in dealing with this. It's my first dealings with a private investigator but some would have charged a lot more I'm sure. All the best, pleasure doing business, if you ever need any assistance from Madrid... DO let me know!”
who the man might be, and so we had to make certain "suppositions" regarding his identity before even trying to locate him. "You had it right! I confirmed it with a 'phone call. Virtually all your suppositions were correct. You're in the right profession!"
asked his wife, our client, to sell the couple's home and move to Minnesota. But she suspected that he may be having an affair and asked that we conduct surveillance on a day that he said he would be too busy to be reached. We watched him as he picked up a woman at the airport, then took her to a fancy hotel downtown. We were there as the man took his mistress to the same restaurant that he had taken his wife to when she visited him weeks before. We were also there, sitting on the barstool next to them, when they finished out the evening with a cocktail before returning to the hotel together. The mistress? She was a friend my client and her husband. After updating our client regarding our findings, she decided that, instead of selling the home and moving to Minneapolis, that she'd be seeing a lawyer in California instead. You did unbelievable work I want to thank you very much. It is one of those things that i was hoping that maybe I was wrong and maybe it was with someone I didn't know. I want to say I was very glad that your company was the one I choose because you did an excellent job. Thank you for all your hard work
client had a young daughter in the home, wanted to conduct a background check on the man. That background check found nothing of concern regarding the tenant. Before reporting our findings though, we thought we’d take things just a step further by checking for sex offenders in the area of the client’s home. By doing so, we discovered that there was a convicted pedophile living in a home directly behind the client’s residence – in view of his daughter’s bedroom window. We passed along this information, and our client wrote the following e-mail: “….I just wanted to thank you for going above and beyond in your background check for me, as it turns out the guy likes to play with little boys “6yo foster brother”, so certainly worse than I hoped, but the cats out of the bag now.. Maybe he will decide that [client’s town] is not the place for him!..We can always hope anyways…. Thanks again,” From a woman who’s husband was caught cheating. His wife (our client) had just left town a few hours earlier when he, the husband, made a run to a liquor store and then met a mistress at a hotel. The mistress was married as well, and our client found out (later) that he (the mistress' husband) had been home watching the children at the time his wife was at the hotel with our client's husband. Our client, having been provided with the evidence she needed to go on with her life, was intent on informing the mistress’ husband about his wife’s infidelity. She was sensitive about informing the mistress’ husband, and didn’t want to cause him any unwarranted pain or embarrassment. “Thanks so much – I can’t tell you how important this is to me – I will be happy to be a reference for future clients. Any advice you have on how to approach this would be much appreciated…. Thanks again – the more info the better.”
this one came recently from a repeat client of ours after receiving a rather lengthy report. “Nice work!! I know that must have taken a lot of time and I must say that you always do great report work with the pictures included. Thanks for your expertise.”
remember this case and the day it came in. It wasn’t a case we would have agreed to take at almost any other time. It was a late Friday afternoon on a beautiful spring day. We were done working for the week (we had hoped), and were looking forward to the weekend, when the call came in from out of state. A mother and father hadn’t heard from their daughter for quite awhile and couldn’t get any assistance from anyone here in the area to look into the matter. After asking a few preliminary questions, we tried to talk the client out of hiring us – there were few leads for us to follow-up on, and we don’t take cases where there’s little chance of success. But we heard the client’s desperation and agreed to do what we could. We found the couple’s daughter within a couple of hours of that first call. Out of respect for the family, no more details will be given here. “How does our family ever even begin to thank you for your unwavering support and assistance as we walked down a path we never would have chosen to tread? The answer is obvious – we can’t! Just as there is no way to verbalize the depth of the loss we feel, there is no way to adequately express to you the love and support we have felt from you. Your taking the case even when you feared it would not have a good result was our only hope of having someone to work with us when we could get no one, including the [deleted], police and even [deleted] to listen to us about our concern. God prepared you as a source of help, understanding and comfort to us as we have faced each horrible moment surrounding the loss of our precious [child]. Tom, we always shall remember that it was you whom God made available to us to deal with finding [our child] in a city almost [deleted] miles from home. You were a part of our family as you ministered to us in your special way. It meant the world to us to have you as our only contact in a “foreign and unfriendly land”. We so needed support of someone special and God provided you. Thank you for answering the call without hesitation. There are undoubtedly innumerable things you have done about which we are oblivious for one reason or another. So, please forgive us if we have neglected to mention them. More than fortunate, we are blessed to have you in our lives even if it was ever so briefly. There is no way we could have come this far without you! Please stay in touch. With our love and deepest gratitude, [client]”
agency) who called us to help with a domestic / infidelity surveillance of theirs. A longtime boyfriend of their female client was spending a lot of time with “the guys” after work. The client determined that the group included a female colleague who the boyfriend insisted was “just one of the guys”. We followed. We watched. She wasn’t “just one of the guys.” “My Client sends a "Thank you" to you for your services. She says that her live-in boyfriend…….was also seeing that girl, Carolyn for about 5 months and now my client has since moved out of the house to be on her own again, and is happy that she knows the truth. She says that he would have dated the both of them for a long time if the surveillance wasn't done, and she thanks you for doing a good job, and your assumption at the end of the report was "right on" in reading what was happening. Good work!!!”
the late 1960’s. Our client was the one who had been kidnapped at gunpoint and escaped with the aid of that officer – long since retired. Decades later, and now an adult, she felt a need to find that officer to express her gratitude. “I can't express how much I appreciate all of your work and I have been impressed with how you have gone about your investigation.” We were contacted by a concerned father from another state. His young, albeit adult, daughter had been planning to fly to Minnesota to meet a man that she had been conversing with by phone and the Internet for years. Our client had asked that we conduct a background investigation on his daughter's romantic interest, and to be there at the airport to positively identify him (surreptisciously) when the couple met. Our findings indicated that the man wasn't who and what he had been claiming to be, and the daughter was prevented from making a potentially huge mistake. The following email came from the father of the girl after closing the file. "Tom: With the New Year you have brought hope into my life. While we have only spoken on the phone, you and Blue Heron have done my family a great service. My daughter was at risk and now she is safe. I can’t thank you enough for supporting me long distance, listening and using your experience and good judgment to guide a worried father. You have helped me and my conclusion is that you help others as well. I commend you from the bottom of my heart." ©2006 Blue Heron Investigations, MN. All rights reserved. |
BLUE HERON INVESTIGATIONS
Your "Minnesota Private Investigator"
TESTIMONIALS
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(763) 323 -7324 - Minneapolis (651) 917-7324 - St. Paul
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